Refund & Return Policy
Last updated March 01, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Vil Fashion
Attn: Returns
14A Sumer Enclave, Vatika Sanganer
Jaipur, Rajasthan 303905
India
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+91 9145999647
support@vilfashion.com
Shipping and delivery policy
SHIPPING & DELIVERY POLICY
Last updated March 01, 2024
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://vilfashion.com/tcs/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free shipping on all orders.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://vilfashion.com/refund_returns/.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Phone: +91 9145999647
Email: Support@vilfashion.com
Online contact form: https://vilfashion.com/contact-us/